24/7 Answering Services

Maximize opportunities with people-powered, omnichannel answering services.

What we do:

Ethics & Compliance Hotline

Our hotlines allow employees to confidentially and anonymously report issues and potential wrongdoing. Our trained professionals will gather a comprehensive report and escalate to your human resources leaders.

Answering Services

Provide exceptional customer support in every interaction. Our live industry-trained receptionists handle questions, product concerns, escalate emergencies and more 24/7/365.

Emergency Triage

Industry-trained specialists follow your criteria to identify high-priority issues and promptly escalate according to your outlined workflows.

After-Hours & Overflow

EverService is always on. Expand your service coverage, supplement your existing staff and scale faster with 24/7/365 after-hours and overflow support.

Live Chat & SMS

Boost conversion rates with human-powered live chat and SMS designed to convert digital traffic into paying customers.

Web Form & Email Response

Improve speed-to-lead response rates with 24/7/365 web form and email coverage. Industry-trained experts will follow up within minutes to connect with your prospective and existing customers.

Bilingual Receptionist

Our versatile, bilingual receptionists help your business flourish by connecting with as many diverse leads and clients as possible.

Every Interaction Matters

EverService’s 24/7 live answering services ensure your company provides a delightful customer experience across all channels – phone, SMS, chat, email, social and web. Our trained industry specialists meet your customers where they are, representing your brand with complete professionalism and focus on getting the job done.